How to Fix Quicken Error OL-393

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Quicken Error OL-393 was unable to bring all of your online transaction information up so far because it’s been too long ago your last update. If you are doing not download your financial information regularly (at least once a month), your financial organization might not make older transactions available, which might cause gaps in your financial information in Quicken.

We recommend that you simply update your account a minimum of once a month to avoid any gaps in your transaction history. For more information regarding the quantity of historical data that’s available for this account, contact your financial organization

Quicken Error OL-393 (When Updating Accounts)

Quicken OL-393 error can occur when you update your account by using the online service. OL-393 errors will usually appear due to incorrect account information, etc.

You may encounter this error as OL-393-A

In this post, we’ll discuss the causes and therefore the solution steps to repair it.

Causes for Quicken Error OL-393

  1. Your account has misinformation saved
  2. Your account is not any more available together with your bank but it’s still active for online download in Quicken
  3. An account is active for bill payment in Quicken but it’s not signed up with the bank

Things to try to to before troubleshooting

A. Create a knowledge file backup

We recommend you to make a backup before proceeding with the troubleshooting because if there would be any fallback in between the method so you’ll come , where you started.

  1. Attend File > Backup and Restore > copy Quicken File (Ctrl+B)
  2. To vary the backup location, click on Change
  3. Click on copy Now

B. Update Quicken to the newest release

  1. Open Quicken Software
  2. Attend Help > Check For Updates
  3. Click on Yes, If an update is out there to download

C. make sure that transactions don’t add automatically into the register

To avoid duplication of transactions into the register in the reactivation of your account.

  1. Attend Edit >Preferences
  2. Then click on Downloaded Transactions
  3. Under the Downloaded transactions preferences, confirm to uncheck Automatically increase banking register
  4. Then click OK

3 Simple Methods to repair Quicken Error OL-393

Method 1: make sure the account information

  • Open Quicken
  • Attend Tools > Account List (Ctrl+A)
  • On subsequent screen, you’ll see all of your accounts. Click on Edit to the affected account
  • Under the overall tab, please check your account information like account number, routing number, financial organization , etc.

Method 2: Check your Hidden Account

Under this example, there might be an opportunity that your account isn’t active with the bank but still available to download in Quicken.

  • Open Quicken
  • Attend Tools > Account List (Ctrl+A)
  • Make a check on Show Hidden Accounts (Bottom left corner). you’ll only see this feature if you’ve got a hidden account(s)
  • Now you’ll see all the hidden accounts and see if you’ve got a hidden account with an equivalent financial organization that causing this error
  • If Yes, click on Edit and make sure the account information. If you do not want to download bank information, please click Online and Disable Services

Method 3: Deactivate and Reactivate Account

Deactivate Account

  • Attend Tools > Account List (Ctrl+A)
  • Click Edit to fix the account that caused this error
  • Select the web Services tab
  • Now click on Deactivate button
  • Click on Yes to deactivate the services
  • Then click OK and Done

How to Fix Quicken Error OL-393

Reactivate Account

Before you update an account, confirm to uncheck Automatically increase the banking register (Read C. Under Things to recollect before troubleshooting section)

  • Attend Tools > Account List (Ctrl+A)
  • Click on Edit for the account that you simply deactivated
  • Select the web Services tab
  • Now click found out Now…
  • Now enter the right Username and Password for your bank/financial institution
    If you already found out the vault confirm to see on Save this password
    Click Connect
  • Now Quicken may take a while to seem your account(s) together with your bank/financial institution
  • Once Quicken found your account(s) together with your bank/financial institution, confirm to LINK it with an existing account

Fix Quicken Error OL-393

After following all the above steps you’ll not face Quicken Error OL-393 just in case you continue to face an equivalent problem you’ll speak with experts.

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